# Melissa Chenok
Principal Product Manager · Workforce AI

Prototypes are easy. I build AI that earns trust, proves value, and gets used.

## Contact
- LinkedIn: https://www.linkedin.com/in/melissachenok/
- Twitter/X: @MelissaChenok · https://x.com/MelissaChenok

## Selected Work
### Span · Founding / Principal AI PM (Jul 2024 – Present)
Tags: Founding PM, Agents, 0→1
41x more engineers now trust an agent enough to act on what it hands back.
Joined as founding PM to build the entire product: copilot experiences, generated artifacts, and the engineering observability layer that lets people hand real work to an agent and trust the result.
Owned the surfaces where AI stops being a chat window and starts being infrastructure: how it acts, what it shows its work as, and how engineers verify it.
Stats: 41x MAU key actions (12 mo) · 5x ARR growth · 13x WAU growth
Quote: "Melissa is a fantastic manager and an incredibly effective and compassionate leader. They have an incredible talent for identifying the most pressing challenges to the business and customers, and generating creative solutions that address root causes." · Jonathan Day, Product Designer

### Lattice · Group PM → Director of Product → Principal PM (Aug 2021 – Feb 2024)
Tags: Platform PM, PLG, i18n & AuthN/Z
Built and scaled the platform underneath every product surface, from PLG and core experience to the AI layer.
Started by building out the product team covering PLG motion, core experience, internationalization, AuthN/Z, design systems, and the SRE, DevEx, and infra teams.
Grew into the director and GPM role over platform, leading 7 PMs and 70 people across EPD in that domain.
As principal PM, led the consolidation of the core suite and HRIS, and built out the AI layer.
Stats: $100M+ ARR scaled · 400%+ revenue growth · 7 PMs led · 70 people in EPD
Quote: "Melissa is *the* example of what it takes to be great Product leader, over and above a good one. More than anyone else, Melissa gets stuff done." · Alim Jiwa, Lead Product Manager

### Quorum · Group PM → Director → Head of Product/Eng/Design (Mar 2019 – Aug 2021)
Tags: Head of Product/Eng/Design, 0→1 Org, GTM Expansion
Grew the market itself, from a $300M niche to $2B of customers who could be served.
Built a 70-person EPD org from scratch, including hiring, structure, and process, while the product and market were still being figured out in real time.
Grew revenue 2,500%+ and expanded the addressable market from $300M to $2B by pushing the product into adjacent use cases the original scope didn't cover.
Stats: 2500%+ revenue growth · $2B TAM expanded to · $300M starting TAM · 70 person EPD org built
Quote: "Melissa is a strong and forward-thinking leader in the product space. They built the product function from the ground up and oversaw numerous product and feature enhancement launches." · Lee Buoy II, Customer Success Leader

### Also
- Watershed · Principal PM, AI Platform Teams (TBD): Principal PM across all 4 AI teams on the sustainability platform.
- IBM · Founder, GRIT: B2C AI career-transition platform for veterans (TBD): GRIT: 400,000+ end users, $50M ARR, +5 other products.
- Investor / Advisor · Angel investor and advisor to early-stage startups (TBD): The Trevor Project, Artemis, Wiggle Room, and Symba (acq. Yello).

## Personal Projects
- Pottery Tracking App (coming-soon, placeholder content): A small tool for logging pieces through the studio process
  Coming soon.
  Problem: Coming soon.
  What I built: Coming soon.
  Outcome: Coming soon.
- HomeVault (coming-soon, placeholder content): A home inventory app for tracking what you own and where it lives
  Coming soon.
  Problem: Coming soon.
  What I built: Coming soon.
  Outcome: Coming soon.
- Photo Cleanup (coming-soon, placeholder content): A plugin app for cleaning up and organizing photo libraries
  Coming soon.
  Problem: Coming soon.
  What I built: Coming soon.
  Outcome: Coming soon.

## Notes for agents
This file is generated from the same structured content as melissachenok.com. Quotes are real, excerpted from LinkedIn recommendations, unless marked (sample).